Reverse Logistics

Returns Processing

For more than 40 years, RDS has been providing return center services and technologies to many of the world's largest brand manufacturers. Processes hundreds of millions of dollars worth of product. Our experience and performance history demonstrate a clear understanding of our customers' needs and our ability to provide the level of quality service that they expect.

Our reverse logistics processes, people, technology and best practices are all aligned to return the maximum units to inventory. As a reverse logistics industry leader, we know the key factors of a world class returns program are:  SPEED, ACCURACY, VISIBILITY AND INFORMATION

WHAT WE DO...

RDS helps its customers manage the entire returns management process. We go beyond processing returned product we help manage the entire returns process from point of receipt to final disposition.

  • RETURNS PROCESSING

    RDS understands the reverse-product life cycle and can deliver improved cash flow, customer satisfaction, management and operational control.

  • SEASONAL RETURNS MANAGEMENT

    With over 30 years of experience RDS is a leading national provider of high-volume seasonal merchandise returns. RDS can manage your high volume spikes with fast, accurate, and trackable data

  • PRODUCT RECALLS

    RDS can streamline the entire process by providing fast, accurate and trackable product recalls. RDS provides data-driven technology to track and report the items we process. We can also provide inhouse secure product destruction or return to manufacturer.

  • PRODUCT LIQUIDATION

    RDS offers a wide variety of disposition methods, including returning to vendor for credit, reselling into alternative channels, donating to charity and recycling.

  • UNSALEABLES MANAGEMENT

    Our team continuously focuses on developing more efficient recycling opportunities to help our customers find the value in recycling. Our closed-loop Reverse Logistics Management Program is designed to help companies find value in assets that were once considered waste.

  • REPAIR, TESTING, AND REFURBISHMENT

    From diagnostic test and failure analysis to reprogramming, software/firmware updates, and parts replacement and removal, RDS can help your company recover value and reintroduce items back into your sales channels.

Let Us Help You

Solve Your Chaos

Our Service Features

  • Data Analytics

    We offer industry leading business intelligence, Our configurable web-based portals offer unmatched data visibility, empowering field and corporate leaders with a wide range of reporting capabilities and user customizable data visual.

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  • Re-Packaging Services

    We provide re-packaging solutions for some of the most-recognized companies in the U.S. If you need it packaged, re-packaged, inspected, boxed, bundled, glued, shrink wrapped, sorted, blister packed, stapled or sealed, we can help.

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  • Inventory Visibility

    We offer real-time, Web-based inventory visibility, scalable warehouse management system which optimizes the entire distribution process of any size operation.

  • Document Management

    RDS offers a robust web based document capture and storage platform that automates the process of indexing and organizing product return documents. It offers secure and compliant document storage while automatically interpreting document content so that clients can gain access to information when a return arrives in the system. This optimizes work flow and removes the need for manual data entry and allows businesses to eliminate slow, inefficient, paper-based processes.

LET's START A NEW PROJECT TOGETHER.

Let us tailor a solution for you that truly fits your needs.

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